Missing text or images within a microsoft Word file for only a specific computer/user

Ran into an issue where word documents would open fine on all computers but one. When the specific computer/profile opened the word file, there were missing text/images mainly in the header and footer of the document. Opening under the admin profile worked, so the conclusion was drawn that the profile was corrupted. A repair on Microsoft Office did not work. but restoring word back to factory settings resolved the issue. Here is the hot fix from Microsoft that fixed this issue. Navigate to the EASY FIX and download and run the file.

https://support.microsoft.com/en-us/help/822005/how-to-reset-user-options-and-registry-settings-in-word

  • Using Microsoft Word 2010 Home and Student edition
  • Windows 7
  • MS Server 2007 Environment
  • Basic User Profile

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